CYBERSECURITY

Cybersecurity for
your business.

Geekland IT protects the accounts, computers, and email your business runs on. Managed plans include multi-factor authentication setup and periodic access reviews, email filtering and encryption, and security awareness training. Full users, the people who work at a computer we manage, also get endpoint protection, DNS filtering, and investigation of security alerts.

A security assessment is a separate service that shows where your business stands today and ends with a written report and a full presentation. For recovery, we plan backups with you, and account and computer backups can be added to a managed plan.

BUSINESS CYBERSECURITY
An isometric office inside a glowing cyan shield.

ONGOING PROTECTION

Protect more than
your computers.

Ongoing protection is part of managed IT. Each layer below covers a different way business information gets exposed: the accounts people sign in with, the computers they use, the email they open, and the data you’d need back after a loss.

We set up and maintain each layer, and on managed computers, security alerts are investigated and acted on rather than left as a warning on someone’s screen.

01 / ACCOUNTS & ACCESS

Protect accounts and access.

Multi-factor authentication adds another check to a sign-in, so a stolen password alone isn’t enough to get into the account. We set up MFA and review permissions periodically, so each person’s access matches the work they do.

Administrator accounts need particular care because they can change the wider setup, which is why an everyday account shouldn’t also be an admin account. We look at who has administrator access, how it’s protected, and which permissions employees need for their jobs. On the full managed plan, identity detection and response (ITDR) watches for signs that an account has been taken over, such as a sign-in that doesn’t fit how that person normally works.

Account security · Access reviews · Microsoft 365 settings
02 / DEVICES & THREATS

Detect threats and respond.

On managed computers, endpoint detection and response (EDR) looks for suspicious activity as well as known viruses, alongside advanced threat detection. If software raises a security warning, managed detection and response (MDR) includes investigating the alert and acting on the threat, so the service involves more than displaying a warning on someone’s screen.

Keeping software updated closes known security holes, so we patch operating systems and third-party applications such as browsers and PDF readers, including critical fixes for newly discovered flaws. A computer can have those updates and still show signs of suspicious activity, which is why managed computers also get endpoint protection and investigation of security alerts.

Endpoint Detection and Response · Managed detection and response · System updates
03 / EMAIL & EVERYDAY WORK

Protect the places people click.

A message asking someone to open a document on an unfamiliar website can look much like the correspondence they handle every day, and some of those pages ask for an email password or come from a sender pretending to be a customer.

We use filtering for phishing, spam, and malware, encryption for sensitive messages, and DNS filtering to stop clicks from reaching known malicious sites. Security awareness training comes with managed IT plans to help employees recognize phishing emails, including messages that ask them to enter a password or open an unexpected attachment.

Phishing protection · DNS filtering · Awareness training
04 / DATA & RECOVERY

Plan for data loss and downtime.

Files saved only on someone’s laptop, files in a shared folder, and records inside a business application each need their own backup arrangement, and we plan which of them need backups and check how often those backups run.

Account and computer backups can be added to a managed plan, and the recovery section below explains how we decide what you’d need back first.

Backup coverage · Backup frequency · Recovery planning

SECURITY ASSESSMENTS

Find the gaps in
your current security.

In security reviews, Geekland IT has found accounts without multi-factor authentication, owners using accounts with full administrator rights for everyday work, passwords saved in plain text files on desktops, and shared logins protected by weak, easy-to-guess passwords. These are ordinary settings and habits that can put business information at risk, yet they’re easy to overlook when nobody is checking them.

An assessment is a separate service from ongoing protection. It looks at the accounts, computers, email, and backups your business has today, whether or not Geekland IT manages your IT.

You receive a written report and a full presentation that walks through the findings, priorities, and recommended fixes. We also show you what putting managed services in place would cost, so you can consider the work and the cost together when deciding what to do next.

Discuss a security assessment

YOUR ACCOUNTSWe check who has administrator rights, how sign-ins are protected, and whether the permissions people have match the work they do.

YOUR DEVICESWe check which computers receive operating system and application updates, which have endpoint protection, and whether newer laptops are managed along with older ones.

YOUR RECOVERYWe check where important records are saved, which of them are backed up, and how often those backups run.

YOUR RESPONSEWe check whether the warnings raised by your security software get investigated, because an alert needs to be looked into to be useful. On the full managed plan, that investigation is part of the service.

BACKUP & RECOVERY

Could you recover the data
your business needs?

If billing records become unavailable, employees can still answer calls but have no way to prepare the next invoice. Which records would they need back to send that invoice, and which other jobs would have to wait until those files were available?

We discuss where you keep records such as invoices and customer files, which applications open them, and whether they’re backed up. If some files live only on a laptop, that needs to be part of the conversation too; account and computer backups can be added where you need them.

01

Check backup coverage

We check which systems are backed up and how often the backups run, including files someone saves only in a folder on their computer.

A backup can only bring back information it contains, so we follow where your business keeps its records. That includes folders on individual computers, since a file’s location can affect whether it’s included.

02

Set recovery priorities

We work through which jobs would stop without particular files or applications, such as looking up a customer’s order, and plan which information and systems you’d need back first.

That order matters because some work can carry on while files are unavailable and some can’t start until they’re back.

03

Call when something looks wrong

A sign-in alert from a place nobody has been, a password reset nobody requested, or a folder of files that suddenly won’t open can be an early sign of a security problem. Even if you’re unsure what caused it, it’s better to call than wait to see whether it clears up on its own.

Geekland IT treats a suspected security incident as an emergency, just as we would if the whole office couldn’t work, and emergency support is available after hours as well. Call and tell us what you noticed and when it started, so we can look into it. If it turns out to be harmless, the call has still helped clear up the concern. For something that can wait, such as one person’s application acting up, submit a regular ticket through the Client portal or email [email protected].

COMMON QUESTIONS

Questions about
cybersecurity.

Ask your own question
Can cybersecurity be a service on its own?

Yes. Cybersecurity works as a separate service or as part of managed IT. On its own, an assessment shows you where your business stands and what to fix first, and within a managed plan, ongoing protection such as email filtering, MFA setup, and endpoint protection for managed computers is part of the service.

Will an assessment certify that we’re HIPAA compliant?

An assessment isn’t a HIPAA certification. Geekland IT helps practices address IT security needs and relevant HIPAA requirements by setting up MFA, handling onboarding and offboarding, securing and encrypting email, and handling patches and endpoint protection on managed computers. You receive a written report and a full presentation of the assessment’s findings, priorities, and recommended fixes so you can decide what to address next.

Can you help protect Microsoft 365?

We help secure Microsoft 365 accounts and email with MFA, access reviews, email filtering, and encryption. We look at who has administrator rights and which files employees can open or share, including whether access needs to change as people’s roles change.

Can you guarantee we won’t have a breach?

No security service can guarantee that every attack will be prevented. Geekland IT uses MFA, email filtering, patching, and endpoint protection to help protect accounts and managed computers. We also plan for data loss, so you know which information and systems you’d need back first after an attack.

LET’S TALK

Know where your
security stands.

Geekland IT offers ongoing protection as part of managed IT, assessments as a separate service, and help with a specific concern when something doesn’t look right.

Tell us what prompted the concern, whether it’s a suspicious email, a shared password, or uncertainty about backups. We’ll talk through an assessment, which gives you a written report and a full presentation of findings, priorities, and recommended fixes for you to consider.